Introduction

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.

Return Policy

• Return Window: You may return most items within 7 days of delivery for a full refund.
• Item Condition: Returned items must be in new, unused condition with all original packaging and tags intact.
• Shipping Costs: Customers are responsible for return shipping costs, unless the item is defective or damaged.
• Exceptions: Certain items, such as personalized or custom-made products, may not be eligible for return.

Refund Policy

• Processing Time: Once we receive your returned item and inspect it, we will process your refund.
• Refund Method: Refunds will be issued to the original payment method used for the purchase.
• Processing Time: Please allow 10 business days for the refund to appear on your account.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within 3 days of delivery. We will arrange for a replacement or refund.

Contact Us

If you have any questions about our return and refund policy, please contact our customer support team at sales@offeroasis.store.

Offer Oasis
sales@offeroasis.store