Introduction

We understand that plans change, and you may need to cancel your order. This policy outlines the terms and conditions for order cancellations.

Order Cancellation

Before Shipment: You may cancel your order before it is shipped by contacting our customer support team at sales@offeroasis.store . We will process your cancellation request and issue a full refund to your original payment method.
After Shipment: Once your order has shipped, we are unable to cancel it. However, you may return the item(s) upon receipt in accordance with our return policy.

There are no cancellation fees for orders canceled before shipment.

Certain orders, such as custom or personalized items, may not be eligible for cancellation. Please contact our customer support team for specific information regarding these types of orders.

If you have any questions or concerns about our cancellation policy, please contact our customer support team at sales@offeroasis.store.

Offer Oasis reserves the right to modify this cancellation policy at any time without prior notice.